Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Pupstin collects, uses, and protects your personal information.

Last Updated: October 15, 2023

1. Information We Collect

At Pupstin, we collect information to provide better services to all our users. The information we collect includes:

  • Account Information: When you create an account, we collect your name, phone number, and city.
  • Pet Information: Details about your pet including name, age, breed, gender, photos, description, and vaccination status.
  • Usage Information: We collect information about how you interact with our services, including swipes, matches, and chat activity.
  • Device Information: We may collect device-specific information such as your device model, operating system, and unique device identifiers.
  • Payment Information: If you purchase a subscription, our payment processors collect payment information. We don't store full payment card details on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Develop new features and services
  • Personalize your experience on Pupstin
  • Facilitate matches between pets and owners
  • Process your subscription payments
  • Send you notifications about matches, messages, and important updates
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • With Other Users: When you match with another user, both parties can see each other's pet profiles and can communicate through our chat feature.
  • With Service Providers: We may share information with third-party vendors who help us operate our service (e.g., payment processors, hosting providers, analytics services).
  • For Legal Reasons: We may disclose information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights, or prevent harm.
  • Business Transfers: If Pupstin is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and testing
  • Access controls and authentication mechanisms
  • Secure development practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have choices regarding your information:

  • Access and Update: You can edit your profile and pet information at any time in the app settings.
  • Deletion: You can delete your account and associated data from the app settings.
  • Communication Preferences: You can control notifications through your device settings or in-app notification settings.
  • Data Portability: You can contact us at privacy@Pupstin.com to request a copy of your personal data.
  • Cookies: Most web browsers allow you to control cookies through their settings preferences.

6. Children's Privacy

Pupstin is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide additional notice via email or in-app notification for significant changes. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@Pupstin.com

Address: 123 Pet Street, Dogville, DV 12345, United States

We typically respond to privacy-related inquiries within 48 hours.